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Thousands witnessed a protest in Tampa before the driver crashed into a building.

A Tampa resident, Robert Beaty, aged 70, has recently been deemed mentally incompetent to stand trial following a high-profile incident where he crashed his truck into a USAA office building. The event, which stemmed from a customer service dispute, attracted local media attention and has sparked discussions surrounding mental health and civil rights.

Since the previous spring, Beaty had drawn attention to himself by staging a daily protest against USAA, a company that provides banking and insurance services primarily for military personnel and veterans. He set up a folding chair at various locations near the company’s 128-acre campus, accompanied by his dog and a cooler. His signs, which proclaimed messages such as “thou shalt not steal” and “Unfair to Seniors Anti American,” caught the eyes of thousands of motorists in the area.

The situation escalated on December 3 when Beaty drove his red pickup truck through a security checkpoint at USAA. Sporting a bicycle helmet, he drove up a parking garage, reversed into a security vehicle, and crashed through two sets of security doors. Eyewitnesses reported a scene of chaos as employees scrambled to escape, with one woman describing her close call before the entrance shattered behind her.

Although Beaty later claimed he intended no harm and sought to speak with management about his grievances, the incident resulted in him facing serious legal consequences, including charges of aggravated battery with a deadly weapon. He was initially set to represent himself in a trial scheduled for May 6, which has since been postponed indefinitely following the court’s mental health evaluation.

Currently, under Florida law, Beaty will be referred for mental health treatment in hopes of restoring his competency to stand trial. Should he regain his mental faculties and be deemed a danger to himself or others, civil commitment could also be in his future. If he is able to stand trial, he faces potential sentences totaling 15 years in prison for each of the felony charges.

The source of Beaty’s protests stems from a dispute with USAA regarding inherited funds from his late mother’s account. He alleges he was caught in a “carousel of confusion” due to the company’s requirements for accessing the inherited funds, which he contends were not adequately communicated. USAA maintains a commitment to member service, citing the importance of ensuring individuals have the legal authority to access deceased members’ accounts.

Beaty, who previously had no significant legal issues apart from a suspended license in 2016, has been adamant about his stance against USAA, even enlisting others to join his protests while compensating some individuals for their participation. His case raises broader questions about customer service practices within financial institutions, the treatment of mental health issues in the legal system, and the boundaries between civil protest and criminal behavior.

As the legal proceedings move forward, the outcome of Beaty’s case will contribute to ongoing discussions regarding mental health, civil rights, and the responsibilities of corporations in handling customer complaints and grievances. Media News Source will continue to cover developments in this story as they arise.

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