Historic store survives 150 years, two world wars, and economic decline in a struggling city, enduring through 32 mayors and 28 presidents.

T. Frank McCall’s, a longstanding family-owned business located in Chester, Pennsylvania, continues to thrive despite the many changes and challenges that have shaped the city since its establishment in 1876. The company has remained a fixture in the community for over 146 years and stands resilient next to the historic railway tracks that once served as a vital transport route for both people and goods.

The business has witnessed significant historical events, including two World Wars, the Great Depression, and the economic downturn that culminated in Chester’s recent bankruptcy. As Chester’s population has dwindled, businesses moved out, leaving McCall’s to sustain its operations. Remarkably, it has maintained its relevance in a changing market landscape, serving as a vital resource for janitorial and cleaning supplies.

McCall’s is not your typical janitorial supply business; it embodies the essence of a hybrid wholesale general store. Recently, the company capitalized on the harsh winter by selling a large quantity of ice melters to various clients, including SEPTA and other regional customers. This successful pivot has contributed to an impressive annual revenue of about million. According to Lisa Witomski, who now oversees the company, their sustained success can be attributed to a focus on essential products—items that businesses require to operate smoothly.

The long-standing presence of McCall’s at its Sixth and Madison Streets location has proven advantageous. The company has long paid off its mortgage, allowing it to own its substantial facility outright. This property, with an estimated value of 0,000, provides excellent logistics advantages due to its prime proximity to major highways such as I-95 and the Blue Route.

In an age typified by automated phone systems, customers of McCall’s still enjoy the personal touch of human interaction when they call for assistance. The owners take pride in their establishment’s unique qualities, particularly its family-run nature, which has become a significant differentiator in a marketplace dominated by corporate conglomerates.

Founded by George McCall, the business has evolved over generations. Initially starting as a grain and feed operation, it adapted over the years to diversify its product offerings, forging partnerships with major companies like Scott Paper in the 1880s. This adaptability has ensured its longevity.

Today, the business is managed by the next generation of the Witomski family, who have continued the legacy while expanding McCall’s role in the local economy. Catering to a range of clients, from regional casinos to local businesses, McCall’s remains a staple of Chester’s commercial landscape. As the company navigates the challenges of modern commerce, its deep roots in the community and commitment to customer service position it well for future success.